Privacy

Read our Terms and Conditions

Pieh Tool Company, Inc. knows that you care how information about you will be used and shared, and we appreciate your trust. This notice describes our privacy policy. By visiting Pieh Tool Company, Inc., you are accepting the practices described in this Privacy Notice.

You have choices when you shop, and you have the right to privacy. Ask about a company's privacy policy before you shop there, and make sure any company you shop at respects your privacy as we do.

Some of our competitors collect names and addresses on their web site or by phone then advertise this information for sale.

You deserve better, and at Pieh Tool Company, Inc. we think we give you the best privacy policy in the business.

What Personal Information About Customers Does Pieh Tool Company, Inc. gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at Pieh Tool Company, Inc. Here are the types of information we gather and how.

Information You Give Us: Information you enter on our web site, by telephone or mail is stored so we may customize future shopping experiences for you. You might supply us with information such as your name, address, phone number or credit card information; this information is "securely stored" in your settings with the exception of your credit card information. We do not store your credit card information on our web servers.

Cookies: Our site uses a session cookie to store information the site needs to operate. No personal information is stored in the session cookie. Only your session "ID" is stored. So you do need to have cookies enabled to use our site, but this cookie is 100% non-intrusive and it expires when you close down your browser application.

E-mail Communications: At this time, we do not send any email communications other than emails relevant to orders you have placed. In the future, we may send customized promotional email newsletters, but only to those who have opted to receive them.

Information from Other Sources: For example, we may sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

What About Cookies?

Cookies are very small alphanumeric identifiers that we transfer to a file on your computer through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your shopping cart between visits. Our cookie is a session ID only and all information about your cart or login is stored temporarily on our secure server. This information dies when you close your browser.

We cannot use "cookies" to access any personal information on your computer, and we cannot use "cookies" to do anything dangerous to your computer. Cookies allow you to take full advantage of some of Pieh Tool Company, Inc. coolest features, and we recommend that you leave them turned on.

Sorry but cookies are required to visit the Pieh Tool site.

Does Pieh Tool Company, Inc. Share the Information It Receives?

No, we will never share your personal information with anybody else, ever. We are in the business of serving you better, not selling your information to others.

The following exceptions apply in order to allow such activities as fulfilling your order when shipping directly from our own warehouse is not possible:

Agents: We employ other companies and individuals to perform functions on our behalf. Examples may include fulfilling orders, delivering packages, sending postal mail, and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to the personal information needed to perform their functions, but may not use it for other purposes.

Promotional Offers: Sometime in the future we may send special offers to selected groups of customers on behalf of other businesses. When we do this, we will not give that business your name or address. If you do not want to receive such offers, you will be able to exclude yourself from any further such mailings.

Business Transfers: As we continue to develop our business, we may sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. In addition, in the unlikely event that Pieh Tool Company, Inc., or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of Pieh Tool Company, Inc. and Others: We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Pieh Tool Company, Inc., our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Pieh Tool Company, Inc. reserves the right to disclose information identified as likely to be fraudulent (whether proven or not) to government agencies, credit-card companies, their investigators, and the proven card holder.

In Aggregation: Information aggregated such that it should reveal no information specifically about you, but only about a larger group of individuals in aggregate (such as everyone from the same zip code), may be shared with other individuals or companies.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only some digits of your credit card number when confirming an order online. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What Choices Do I Have?

As discussed above, you can always elect not to provide information, even though it may be needed to make a purchase or to take advantage of some other great company features. You may be able to add or update certain information in the future. However, please be aware that when you update information, we usually keep a copy of the prior version for our records. If you do not want to receive e-mail or other mail from us, we will respect your wishes. (If you do not want to receive Conditions of Use and other
legal notices from us, such as this Privacy Notice, those notices will still govern and it is your responsibility to review them for changes.)
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Explore the use of products that offer anonymous browsing. In addition, the Federal Trade Commission provides useful information about online privacy on its own web site.

Children

Pieh Tool does not sell products for purchase by children on our web site. Credit card use, at any time, is restricted to adults only. If you are under 18, you may purchase from our site only with involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit our site, your visit, and any dispute over privacy, is subject to this Notice and our Conditions of Use; including limitations on damages, arbitration of disputes, and application of the law of the state of Arizona and Wisconsin. If you have any concern about privacy at Pieh Tool Company, Inc., please send us a thorough description to piehtoolinfo@piehtoolco.com, and we will try to resolve it.

Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.